Colleen Joyce UX | CAPM
"Equality is treating everyone the same. But equity is taking differences into account, so everyone has a chance to succeed."
— Jodi Picoult, "Small Great Things"
Hi! I'm Colleen Joyce.
Learned how to complete the design process from beginning to end, including: Empathizing with users; Defining user pain points; Coming up with ideas for design solutions; Creating wireframes, mockups, and prototypes; Testing designs through usability studies; Iterating on designs based on feedback.
Skills I gained included: Creating risk management plans; Understanding process improvement techniques; Managing escalations, team dynamics, and stakeholders; Creating budgets and navigating procurement; Utilizing project management software, tools, and templates; Practicing Agile project management, with an emphasis on Scrum.
Independant
I presented solutions to pain points to my employer that could improve the workflow process and team morale. The presentations were aimed to assist in decision-making efforts by describing a problem or a challenge and presenting a solution or a set of solutions. Their primary purpose was to discuss a problem and present research that allows key decision-makers to consider the best possible outcome for each solution.